Webmail Support

Freecom Webmail – How to make the most of webmail

Freecom Webmail provides web based access to our own hosted POP and IMAP email accounts, which can be access from any device with internet access by going to https://webmail.freecom.net/.

The webmail basics are easy to follow, however the it does have some extra options which can add functionality and help improve how you use the webmail.

Changing the theme

Changing the webmail theme will change the look and feel of the webmail only. To change this, select SETTINGS  PREFERENCES  USER INTERFACE.

From here, you can style the desktop, mobile and tablet versions of the webmail.

For a more modern feel, select the Outlook Theme.

Freecom Webmail Change Theme

Show More Emails

To change this go to SETTINGS  PREFERENCES  USER INTERFACE and increase the Rows Per Page.

By default, each page of the webmail will show 50 rows of emails, this can be increased up to 200 per page!

Freecom Webmail Show More Emails

Away Message / Auto Responder

To change this go to SETTINGS  PREFERENCES  ACCOUNT ADMINISTRATION.

To set the away message, add a Subject, Message and tick the Enable option to ensure the away message starts working.

The away message can automatically be turned off on a certain date. To enable this, tick the box titled Expires and select the date you wish it to expire.

Please Note: It will turn off the morning of the day selected.

Freecom Webmail Auto Responder / Away Message

Message Forwarding

To change this go to SETTINGS  PREFERENCES  ACCOUNT ADMINISTRATION.

Tick Forwarding Enabled box to enable the email forwarding. Ensure you have spelt the forwarding address correctly otherwise you won’t forward the emails correctly.

If you want to keep a copy of the original email in your account, tick the Keep Copies option.

Freecom Webmail Message Forwarding

Message Rules

To change this go to SETTINGS  PREFERENCES  ACCOUNT ADMINISTRATION.

Message rules can be used to perform certain actions for certain emails, all set by yourself.

The rules management may look complicated, but its actually really simple and can be setup and working in just a few clicks.

Step 1: Give the new rule a name. This is for your reference so you can identify it easier if you have multiple rules. Tick Active so the rule works once its fully set up.

Step 2: Set the criteria for the rule. For this, you can select what the rule is looking for, such as an email that contains something, or is from a certain address.

Step 3: Provide a value for the rule to identify. This can be the persons email address, or a word or part of a phrase that you want to filter.

Step 4: Add and action. Action is what you want the rule to do once its found the email. For example, you can set it to delete the email, move it to a folder or automatically forward it.

Email Signature

To change this go to SETTINGS > IDENTITIES  > YOUR NAME / EMAIL ADDRESS.

Create a HTML or plain text signature in the signature box. This should appear at the bottom of each email you create or reply to to add more personalisation to it.

Freecom Webmail Signature Settings