Technical Support

Raise a Support Ticket

If you need help, you can raise a support ticket to our team who can assist and reply via the ticket. Don’t forget to include as much information has possible such as your company name or account number if you have it to hand.

Email Support

Setup guides for email on your laptop, desktops and phone. Outlook, Windows Mail, Apple & iOS mail setup guides.

Webmail Support

How to customise the Freecom webmail to your own preferences & workflow.

Broadband Support

The first things you need to check when your broadband isn’t working as it should. We can escalate the issue if not resolved.

Domain Name Validation

Had an email asking you to validate your domain name, and aren’t sure if it’s a genuine request?