Technical Support
Raise a Support Ticket
If you need help, you can raise a support ticket to our team who can assist and reply via the ticket. Don’t forget to include as much information has possible such as your company name or account number if you have it to hand.
Email Support
Setup guides for email on your laptop, desktops and phone. Outlook, Windows Mail, Apple & iOS mail setup guides.
Webmail Support
How to customise the Freecom webmail to your own preferences & workflow.
Broadband Support
The first things you need to check when your broadband isn’t working as it should. We can escalate the issue if not resolved.
Domain Name Validation
Had an email asking you to validate your domain name, and aren’t sure if it’s a genuine request?
